Privacy Policy for Our Zero

This privacy policy sets out how Our Zero collects, processes, and protects any information that you provide when using our website and services. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy policy.

Our Zero may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are aware of any changes. This policy is effective from [date].

What information we collect

We may collect the following information:

  • Name and job title
  • Contact information, including email address and phone number
  • Demographic information, such as postal code, preferences, and interests
  • Other information relevant to customer surveys and/or offers

What we do with the information we collect

We require this information to understand your needs and provide you with better service, and in particular for the following reasons:

  • Internal record keeping
  • Improving our products and services
  • Sending promotional emails about new products, special offers, or other information that we think you may find interesting, using the email address you provided
  • Customizing the website according to your interests
  • Contacting you for market research purposes

How we protect your information

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Cookies

Our website uses cookies to enhance user experience and analyze web traffic. A cookie is a small file that asks permission to be placed on your computer's hard drive. Once you agree, the file is added, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual, tailoring their operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide while visiting such sites, as they are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used for direct marketing purposes.
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us.
  • We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.

    If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be incorrect.

    Contact Us

    If you have any questions or concerns about this privacy policy or the handling of your personal information, please contact us using the information provided below:

    Our Zero Unit C1, Wagon Yard, London Road, MARLBOROUGH, SN8 1LH, UK

    Email: platform@ourzero.co.uk

    Your rights

    Depending on your jurisdiction, you may have certain rights related to your personal information, including:

    • The right to access: You have the right to request copies of your personal information that we hold. We may charge a small fee for this service.
    • The right to rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
    • The right to erasure: You have the right to request that we erase your personal information, under certain conditions.
    • The right to restrict processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
    • The right to object to processing: You have the right to object to our processing of your personal information, under certain conditions.
    • The right to data portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

    If you would like to exercise any of these rights, please contact us using the information provided above.

    Children's Privacy

    Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to remove that information from our systems and delete it. If you become aware that a child has provided us with personal information, please contact us using the information provided above.

    Changes to this policy

    We may update our privacy policy from time to time. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services constitutes your agreement to this policy and any updates.